Robert Walters are exclusively recruiting for a subsidiary of a major investment bank which aims to appoint a Client Representative/Team Leader. This organisation is a global financial services leader - this position will provide hedge fund and investment manager clients with an exceptional post sales service.

This newly created position has been established to support a new division at their state of the art premises in Birmingham city centre.

Reponsibilities include
* Whilst being very hands-on managing a team of 6 to 8 client representatives
* Managing the client relationship as well as front to back operationsal processes and controls for assigned clients
* Ensuring accurate and timely booking of transactions
* Resolving reconciliation issues
* Resolving client issues
* Significant contact with Sales and Trading desks to resolve queries

To apply for these positions you will have:

* Client service experience, middle office or operations experience
* Knowledge of prime services/or derivative products with an overall understanding of the equity market
* Ability to understand and resolve complex issues
* Ability to work under pressure
* Experience of leading a team

To apply for these roles or find out more, please click "Apply" and include your covering letter, addressed to Gill Whiteside, quoting reference port